How it works

From curiosity to care, in clear steps

Vytals lets you explore an interactive body and build a personalized set of lab tests. What you build is a request. A licensed BC prescriber reviews it and decides what is appropriate. Here is the whole journey, from first click to the moment you understand your results.

Building a panel on Vytals is a request, not an order. Nothing is sent to a lab automatically. An independent, licensed BC prescriber reviews every request and authorizes each requisition, or declines tests that are not appropriate. Vytals is not the prescriber and not the lab. Results are information, not a diagnosis.
The walkthrough

Seven steps, start to finish

Each step is clear and unhurried. You control what you build, and a clinician is in the loop before anything reaches a laboratory.

  1. Explore and build
  2. Create an account
  3. Prescriber authorization
  4. Book the draw
  5. Results, handled with care
  6. Tracked over time
  7. Downstream care

Explore and build

Start by touching a part of the interactive body, or browse the list view if you prefer. Each area reveals the tests and themes connected to it, written in plain language. Every test tells you what it measures and one honest reason someone might choose it. You can begin from a curated set, such as general wellness or heart health, and adjust it freely until the panel reflects what you actually want to learn.

Create an account

When you are ready, create a minimal, privacy-first account so your panel and progress are saved. We collect only what is needed to authorize and coordinate your testing. Your personal and health information is handled under BC PIPA and PIPEDA, stored and processed in Canada, and encrypted in transit and at rest. You can review your panel and change it before anything is submitted.

Prescriber authorization

Your request goes to an independent, licensed BC prescriber, who reviews what you have chosen. Where it is clinically appropriate, they authorize the requisition for a professional fee. They may decline or adjust tests that are not suitable for you, which is a safeguard, not a hurdle. Authorization is a clinical decision and is not guaranteed for every test. Vytals is not the prescriber. A small number of tests skip this step entirely: the laboratory sells them directly, with no requisition and no prescriber review. They are marked "Direct order" in the catalogue.

Book the draw

Once a requisition is authorized, you take it to the contracted laboratory, or book through the site where that option is available. The laboratory performs the sample collection, whether that is a blood draw, a swab, or a self-collection kit sent to you. You pay the laboratory directly for the tests. Vytals is not the lab and does not perform the analysis.

Results, handled with care

Results return securely through the platform. Abnormal or urgent findings are flagged and escalated with real follow-up, so you are never left alone with a worrying number. Results are information about your body at one point in time, not a diagnosis. Some sensitive results, such as certain genetic tests, include counselling as part of the process.

Downstream care, where treatment follows

If your results point toward treatment, that is a decision for a prescriber, and we help you get there. You may use any pharmacy you choose. Vytals is not a substitute for care from your family doctor, and we will point you to your regular care team or publicly funded services when that is the better path.

Money, plainly

What you pay, and to whom

Vytals is private and self-pay. It is not billed to MSP. Three separate payments go to three different parties, and you see each one before you commit.

Where your money goes You pay three parties separately: an authorization fee to the prescriber, test fees to the laboratory, and optional fees to Vytals for any add-ons you choose. You private, self-pay The prescriber authorization fee for the clinical review The laboratory test fees, set by the lab, for tests performed Vytals only the optional add-ons you select
Vytals is not the prescriber and not the laboratory. Each party is paid separately for its own work.

Prescriber authorization fee

Paid for the clinical review that authorizes your requisition. Authorization is a clinical decision, so this covers the prescriber's time whether or not every requested test is approved.

Laboratory test fees

Paid to the contracted laboratory for the tests you actually have done. This amount varies with the tests you choose, and the laboratory sets these fees.

Optional add-ons

Optional fees for extras you can choose, such as a home or mobile blood draw, specialty panels, or a conversation with a clinician from the prescriber network to walk you through your results. You only pay for the add-ons you select.

All prices are to be confirmed before launch and will be shown clearly at checkout. For the full breakdown of these three flows, see the pricing page.

Your data, where you want it

Your results should not be trapped in our portal

Results you paid for are yours. The point of measuring something twice a year is that you can act on it, which means getting it into the tools you already use.

Available now

Ask an AI assistant about our testing

Vytals speaks the open standard that AI assistants use to connect to services, so you can add Vytals to Claude or ChatGPT and ask what a marker measures, what is in a panel, or which tests relate to a part of the body. It answers from our real catalogue rather than guessing.

This covers our tests and how the service works. It does not reach your results, and no account or personal information is involved.

Answers are generated by an AI assistant and are information about the service, not medical advice. A licensed prescriber decides what testing is appropriate for you.

Planned

Your own results, in your own tools

Two things we are building, neither of which is live yet:

  • Sync to Apple Health on iPhone and Health Connect on Android, so a marker sits alongside your sleep, activity and heart rate rather than in a separate app you forget to open.
  • Sharing your own results with an AI assistant you choose, so you can ask questions about your numbers in your own words, at your own pace.

Both will be opt in, per destination, and reversible. Sending your results to an assistant means sending health information to a third party outside Canada, so it will never be on by default and we will say plainly what leaves and where it goes.

You can also do the simplest thing at any time: download your results, or send them to your family doctor or any clinician you choose. Nothing about a membership locks your own data inside it.

Ready to explore?

Start with a curated set or a single question. Build a panel that reflects your curiosity, and let a prescriber take it from there.

Build your panel